For customer service issues, please call us at 786-490-2981. If the problem cannot be resolved by speaking with one of our customer service agents, and the nature of the complaint is something other than a high rate of interest or lack of funds to pay the loan, then you may call the regulatory agency of the state in which you reside for regulatory relief, if warranted. Florida residents may contact the Florida Department of Financial Services at 1-877-693-5236.